Audi electric cars: FAQ

The E-tron SUV is the first production Audi to be built from the ground up as an electric car. It will be joined by the E-tron Sportback, with Audi promising to deliver 20 all-electric cars by 2025.

This is a broad overview of what you need to know about buying an electric Audi. The page will be updated regularly.

Buying an Audi electric car

Buying an Audi electric car

Which fully electric cars does Audi sell?

Right now, the E-tron SUV is the only electric Audi you can buy new. It’s available in six versions: 50 Technik, E-tron 55, 55 Launch Edition, 50 Sport, 50 S Line and 50 Launch Edition.

Which Audi electric cars are coming soon?

The Audi E-tron Sportback will be available in the summer of 2020. Two versions will be offered from launch: 55 S Line and 55 Launch Edition.

What is Audi’s electric car brand called?

Audi’s electric car brand is called E-tron.

What is the warranty on an Audi electric car battery?

Audi’s electric car batteries come with an eight-year or 100,000-mile warranty, whichever comes first. All other parts are covered for up to three years after purchase.

Are Audi electric cars eligible for the government Plug-in Car Grant?

No current Audi electric cars qualify for the £3,000 Plug-in Car Grant.

Where can you buy an Audi electric car?

You can buy a new Audi electric car from your nearest Audi dealer. 

How much do Audi electric cars cost?

The E-tron SUV range starts at £60,000, rising to £82,000 for the 55 Launch Edition. The E-tron Sportback will cost between £80,000 and £86,000. These prices exclude options.

Charging an Audi electric car

Charging an Audi electric car

What type of plug do Audi EVs use?

Audi electric cars use Type 2 (AC) and CCS (DC) plugs.

What charging equipment comes as standard with an Audi electric car?

Audi’s Compact Charging System (CCS) consists of a control unit with a Type 2 AC charging cable on one side (which plugs into the AC socket), plus the following interchangeable cables on the other side:

  • Charging cable with a domestic three-pin plug socket
  • Charging cable with an industrial plug (commando)

You also get a Type 2 AC charging cable for use with a wallbox or a public charger.

Can Audi electric cars use rapid chargers?

Yes, Audi electric cars can use rapid chargers

Can Audi electric cars use Ionity chargers?

Yes, Audi electric cars can use the Ionity 350kW ultra-rapid charging network.

Where is the charging point located on an Audi electric car?

The Audi E-tron SUV comes with two charging access points. On the driver’s side, there is one that gives access to AC (Type 2 socket) and DC (CCS socket) charging. On the passenger side there’s a second AC (Type 2 socket) charging access point.

Which charge partner does Audi work with?

Audi has partnered with the following charging network operators: Chargy, Alfa Power, Newmotion, E-Flux, Hubsta, Genie Point, ES3, EV Driver, EVBox, Instavolt, Last Mile Solutions, Pod Point, FastNed, Ionity, Franklin Energy, Engenine, Source London and E-Carni.

What is Audi’s wallbox called?

Audi’s recommended supplier for installing a wallbox is Pod Point.

Which wallbox options does Audi offer?

You can charge an Audi electric car using 3.7kW, 7kW and 22kW home chargers. Audi recommends the 7kW unit.

Do you get a free wallbox when you buy a new Audi electric car?

All new customers receive a free 7kW wallbox when ordering a new Audi E-tron SUV or E-tron Sportback.

What is the Audi E-tron Charging Service?

The E-tron Charging Service (eCS) provides access to thousands of charging points across Europe. There are two tariffs: City and Transit.

City is designed for drivers who cover short distances and require flexibility. Transit is aimed at drivers who may require access to the Ionity charging network – it includes discounted ultra-rapid charging.

All new E-tron models come with a one-year free subscription and £150 credit for the Transit tariff.

Do Audi electric cars have an on-board DC charger?

Audi E-tron models feature an 11kW on-board charger for Type 2 AC charging, as well as rapid 150kW DC capability. An optional 22kW on-board charger is available, enabling fast charging at maximum speed.

What is the maximum charging speed of an Audi electric car?

The maximum charging speed is 150kW. Using this method, five percent to a full charge battery takes 50 minutes, or 30 minutes to 80 percent.

Driving an Audi electric car

Driving an Audi electric car

What is the range of an Audi electric car?

An Audi E-tron offers an official, WLTP-certified range of 250 miles from a full charge. For E-tron 55 models built before week 46 of 2019, the range is 237 miles

What is the Audi electric car smartphone app called?

You can connect to your Audi electric car using the MyAudi smartphone app. This provides information on the vehicle status, where the car is parked, the lock status and a route planner. It also allows you to remote lock and unlock the doors, along with adjusting the preconditioning settings.

How many Audi dealers are there and do they offer free charging for owners?

There are 116 Audi dealers in the UK. 

Does Audi sat nav show charging point locations and availability?

Yes, the E-tron route planner allows you to plan your route before you leave, including the charging stations along the way. It also shows estimated charge times and traffic data.

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