Mercedes-Benz electric cars: FAQ

Although there is just one new Mercedes-Benz electric car for sale in the UK, we expect to see many more over the coming years. An electric MPV is waiting in the wings and will be followed by a five-door hatchback and a luxury saloon.

Here is a broad overview of what you need to know about buying an electric Mercedes in 2020. This page will be updated regularly.

Buying an electric Mercedes-Benz

What fully electric cars does Mercedes-Benz sell?

Right now, the EQC SUV is the only electric car sold by Mercedes-Benz.

Which Mercedes-Benz electric cars are coming soon?

The Mercedes-Benz EQV 300 will be the next car to join the range. It provides seating for up to eight people, a 90kWh battery, and a provisional range of 405km (251 miles).

Following the EQV, we expect to see the EQA compact car, the EQB electric crossover and the EQE and EQS, which are electric versions of the E-Class and S-Class respectively.

What is the Mercedes-Benz electric car brand called?

The Mercedes-Benz electric car brand is called EQ. There’s also an EQ Power sub-brand, which is the name given to plug-in hybrid models.

Mercedes-Benz EQC at Ionity charger

What is the warranty on a Mercedes-Benz electric car battery?

The battery comes with an eight-year, 100,000-mile warranty.

Are Mercedes-Benz electric cars eligible for the government Plug-in Car Grant?

Because they cost more than £50,000, no Mercedes-Benz electric cars qualify for the £3,000 government Plug-in Car Grant.

Where can you buy an Mercedes-Benz electric car?

You can buy a new Mercedes electric car from your nearest Mercedes-Benz dealer. 

How much do Mercedes-Benz electric cars cost?

The Mercedes-Benz EQC costs from £66,000 to £75,000, excluding options.

Charging an electric Mercedes-Benz

Charging a Mercedes-Benz EQC

What type of plug do Mercedes-Benz EVs use?

The Mercedes-Benz EQC features Type 2 and CCS-2 sockets.

What charging equipment comes as standard with a Mercedes-Benz electric car?

The Mercedes-Benz EQC comes with a four-metre charging cable for wallbox and public charging stations. It also comes with a one-year subscription for rapid charging on the Ionity network.

Can Mercedes-Benz electric cars use rapid chargers?

Yes, Mercedes-Benz electric cars can use rapid chargers.

Can Mercedes-Benz electric cars use Ionity chargers?

Yes, Mercedes-Benz electric cars can use the Ionity ultra-rapid charging network.

Where is the charging point located on a Mercedes-Benz electric car?

The charging point on the Mercedes-Benz EQC is located on the driver’s side rear wing (on UK-spec models), which is where you’d expect to find a petrol filler cap.

Which charge partner does Mercedes-Benz work with?

Mercedes-Benz has partnered with BP Chargemaster for home charging solutions. The company has also invested in the Ionity ultra-rapid charging network.

What is the Mercedes-Benz wallbox called?

It’s called the Mercedes-Benz Wallbox and it features the company logo.

What wallbox options does Mercedes-Benz offer?

The 7kW BP Chargemaster Homecharge unit costs £499 after the government EVHS grant. It comes with a three-year warranty and free membership of the Polar public charging network for three months.

Do you get a free wallbox when you buy a new Mercedes-Benz electric car?

No, the wallbox costs extra.

What is the Mercedes-Benz Charging Service?

Mercedes-Benz doesn’t operate a proprietary charging service.

Do Mercedes-Benz electric cars have an on-board DC charger?

The EQC features a 110kW on-board DC charger, along with a 7.4kW on-board charger.

What is the maximum charging speed of a Mercedes-Benz electric car?

Using a 110kW charging station, the battery in an EQC can be charged from 10 to 80 percent in just 40 minutes.

Driving an electric Mercedes-Benz

Mercedes-Benz smartphone app

What is the range of a Mercedes-Benz electric car?

The Mercedes-Benz EQC provides up to 259 miles of electric range.

What is the Mercedes-Benz electric car smartphone app called?

Mercedes-Benz owners can use the Mercedes Me 2020 smartphone app.

How many Mercedes-Benz dealers are there and do they offer free charging for owners?

There are 250 Mercedes-Benz dealers in the UK.

Does Mercedes-Benz sat nav show charging point locations and availability?

The EQC navigation system provides information on charging station locations and availability. It will also show the electric range on the map.

Link: Mercedes-Benz EQ.

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